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Privacy Policy

What kind of information does SIMPLY BAMBOO collect?

Our Commitment to Privacy
Effective [24/11/03]

SIMPLY BAMBOO values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and services. SIMPLY BAMBOO recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us to third parties.

This policy describes the personal information we collect about you, why we collect it, and how we use it. If you have any questions about our privacy policy, click here to contact SIMPLY BAMBOO customer service via email, call us at 01273 330759 or write us at SIMPLY BAMBOO Customer Services, SIMPLY BAMBOO Ltd, Unit R, Rudford Industrial Estate Ford, West Sussex, BN18 0BD

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

We collect information (such as your name, email address, mailing address, and phone and credit card numbers) that you provide when you place an order, save your information with us or participate in a promotion or survey.

How does SIMPLY BAMBOO use my information?

When you make a purchase from SIMPLY BAMBOO, we use your information to process your order. We will also send you emails or postal mail to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will given and option to receive email updates about our products, services, and promotions.

Does SIMPLY BAMBOO share my information with third parties?

SIMPLY BAMBOO values its customers and respects their privacy. SIMPLY BAMBOO will not sell, rent or give your information to any third party, but may be shared with other SIMPLY BAMBOO offices who are governed by this same privacy and security policy.

How do I access my information? How do I update or delete my information?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email or calling us at 01273 330759.

Please note that such requests may take up to six to eight weeks to become effective. In addition, if you ask us to remove your name and address from our email or postal mailing lists, we will maintain your name in a "do not mail" file to ensure that we can honour your request. If you have previously asked to be removed from our email list, we will not sign you up for email updates if you should make any future purchases. Please also note that when you make a purchase, we will send you emails to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order.

How does SIMPLY BAMBOO use cookies on its site?

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

If you have saved your information with us, your cookie allows us to recognize you when you return to our site. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services and promotions.

We also use cookies to track and maintain the identity of the Web site you visited immediately prior to ours to further improve our site design. We do not otherwise track any information about your use of other Web sites.

You can refuse cookies by turning them off in your browser.

What about links to other Web sites and services?

SIMPLY BAMBOO.co.uk may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We have no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.

If you have any questions about our privacy policy, you can contact SIMPLY BAMBOO customer service via email, call us at 01273 330759 or write us at SIMPLY BAMBOO Customer Services, SIMPLY BAMBOO Ltd, Unit R, Rudford Industrial Estate Ford, West Sussex, BN18 0BD

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