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Customer Testimonials

The wrong side of 70 I have just laid nearly 30 m² of Natural Strand Woven Flooring from Simply Bamboo. I am incredibly pleased with the result. I heartily commend both the product and the company. The superb quality can only be the result of excellent quality control and this does not happen by accident. The Uniclic system made installation a doddle, although a bit hard on the knees. No gain without pain but the end result made the creaking joints worthwhile. Simply Bamboo were pleasant and efficient to deal with and delivery was made exactly as promised. Someone has really thought through the packaging, again not an accident. Wearing my professional hat (I am a retired Chartered Quantity Surveyor) I consider this flooring to be outstanding value for money. All up, flooring, cork underlay, (free) delivery and VAT the flooring worked out at a shade over £28 /m². Which, in my view, puts it in the “very competitively priced” category. Just to get a bit tree huggy for a moment. Bamboo is a remarkable material, I believe that it grows like a huge weed and regenerates itself when cropped. As a manufactured product is wears well. I have twelve-year-old kitchen worktops in my French house. They have been sanded and re-sealed once and look as good now as when they were first installed. I’m sure I shall be able to say the same about the Simply Bamboo flooring. Anthony C

We were reminiscing about our old house and enjoying how much we loved our strand woven bamboo flooring, from you.

We had so many complements about it, and people always thought it was an expensive hard wood floor. Of course we realised that as well as very beautiful, it was very hard and easy to keep looking lovely.

Thank you for a great service and a wonderful eco friendly product.

Martin

Thank you so much Simply Bamboo, great delivery, beautiful bamboo.

Lorna, SE22
I left you a garbled message on Saturday - the first day the carpenter was installing the floor. He finished one room on that day (over 20 sq meters).
The floor looked so very beautiful ! that I had to phone you, could not wait until Monday.
On Sunday, in just over a half a day, Simon finished another room (over 25 sq meters).
He texted me (I was in town) saying that the floor is very beautiful and an excellent quality, and that it was an amazingly good choice.
Simon used some of the dividers/reduces, but did not glue them.
From the bottom of my heart I am thankful to you Wayne for giving me such pleasure.
Simon advised me to order an extra four lengths of matching beading - I have some built in furniture on both sides of the original oak fireplace - and he thinks that it will be the best solution.
Wayne, if you have any potential customers who are “sitting on the fence” - just suggest them to phone me or, if they want - to come and see for themselves.
I had a beautiful period oak parquet floor in Leningrad ( now St Petersburg ), beautiful continental solid, an inch thick oak floor in the West Hampstead flat, which I sold this summer, and I have a dark bamboo flooring in my listed Georgian cottage ( Yorkshire Moors).
But your flooring is the most beautiful of them all. I call it “The Captured Sun Flooring “ - it makes one feel happy.
Wayne, I feel that you absolutely deserve to start your Monday morning with my email.
Wishing you all the very best,

Ella, London

I just wanted to send you an email to say thanks for all your help with our Bamboo flooring.

 

We absolutely love it! 

 

You were very helpful throughout, despite my multiple queries. 

 

Many thanks for all your help.

Tara

Just to say thank you for the fast delivery and fantastic service.  

Chris, Seaford
Hello, I purchased some strand woven bamboo flooring from you earlier this ear.  I opted for the click system product.   The door has just been laid and looks amazing.   The product is first class, I am sure it will e very hard wearing and cannot recommend your product highly enough.  Dominic Van Spall SW2

Thank you. We’re so pleased with your product. 

If you ever need positive customer comments just ask. 

Lisa, Hebden Bridge

Hi we are absolutely delighted with our flooring so much so I don't want to even put any rugs down now, and the joiner who has layed thousands of wooden floors says it's the best ever product he's ever layed or worked with and it was a treat to work with, he has taken loads of photos for his website, thank you for a great product & service. 

 

 

E Barber, East Ayrshire
What ever you are paid… it’s not enough!  Thanks for a great service. Mark P, Isleworth

Hi,

 

I just wanted to let you know how pleased we are with our new flooring and the service we received! We love the floor and our contractor was very impressed with the quality of the product and the way it went down.

 

Thanks so much!

Sophia Hood, Selby
We are delighted with the bamboo flooring 

 

 

Many thanks.

 

 

Michael

 

 

Michael G, Aylsham
I have to say we are thrilled with our floor. Wood flooring has been a dream of mine for years due to dust allergy. My symptoms have already improved!  I am so happy with the finish too, as it looks beautiful. I was anxious about ordering online, but I needn't have worried. Your customer service is exceptional. Thank you so much. Sarah G., Ringwood
Just to say I am very pleased with the flooring very high quality and I will be sure to recommend yourselves and bamboo flooring to my customers! M. Tupper, Worthing

I am exceptionally satisfied with the flooring I purchased from Simply Bamboo,, not only was it very good value for money but the service was outstanding.

It is a true test of great customer service when something goes wrong. In my case everything was done to ensure that my new floor was delivered at very short notice in time for a big family occasion . I have absolutely no hesitation in recommending Simply Bamboo on quality, price and great service."

J Dance, Brighton

Hi Wayne,

This is a belated email to say that so far, the floor has been fantastic and except for the initial delivery problems, you have one happy customer in me. And thank you for sending straight away the extra pack which the courier kindly carried all the way up into my second-floor, lift-less flat. So thank you for that.
I've attached a photo. It came out really well. Thank you.

Cheers,
Angie R
Angie R

Hello again,

After laying our floor we are delighted with the result – thank you so much!!

Bella D, SW11

We love the bamboo flooring and putting it down and seeing all 160sqm or so being installed and finished is a lovely sight

It all went like a treat and we really love the floor.

Franz H, Ross-on-Wye
Thank you so much. Your products and service are fantastic!
Mr Heys, London

Hello, 
I would like to thank you for supplying a good quality bamboo flooring and a very good service.

Thank you.

Sanjay - South Croyden
We have just put our bamboo flooring throughout, the result is absolutely fabulous, beautiful and I love it. Thank you for a very satisfactory product. Linda Armin

Just wanted to say a huge Thank you.

We are so pleased with the result. If ever you have a potential client who wants to come and have a look, send them round, it is the least I can do to return the favour. Same if you want to take pictures!

Jim S, Hants
Hi, just to let you know you have another delighted customer - my daughter now settled in their brand new home. The bamboo floor was laid in two days. Thanks to the efficiency of your organisation and the carriers. Will continue to try and get more customers for you. Sarah Jon, Chichester
Please let me know if I can leave a feedback or rate your company somewhere because i've been dealing with you several times over the years and each transaction was very positive :) Ina Zhukova
I would like to thank you for absolutely fantastic customer service. Over last few months we were doing total refurbishment of our new house and you were one of the most reliable, responsive and helpful companies we dealt with. I would like to thank you for all your efforts. Justyna Pezik, Bexley
I can't stress how much I appreciate this. I've been dealing with you for 4 years now and nothing is too much trouble. If only all companies were as easy to deal with without sacrificing quality as you. Simon Perry, Cheltenham in Gloucester
We have just had our strand woven coffee bamboo floor installed and it looks beautiful. It's given the perfect finish to our open plan kitchen and even our builder said it's the nicest floor he has fitted. Richard Peters, Surrey

Just a note to say that I took delivery of the flooring today, and to say a big thank you for all your help. I will definitely be recommending your company as a great one for bamboo flooring, with good customer service.

I am sure we shall be returning to your company in the future!

Janet Nicholls
Thank you for your advice and fantastic customer service. I'd recommend your website to all my friends in case they'll need good quality flooring. RJ Lasota
Thanks for your service for my recent order. The floors were laid easily thanks to the Uniclic system. John Parry
We would like to thank you all for the professional and friendly service, it has been a pleasure to deal with you, and I feel certain we will be ordering more from you! Kev and Di Henson
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